LEGAL
ARCHITECTURE

1.1 Data Controller Identity

The data controller responsible for the processing of personal data collected through this website is NexalithSolutions, registered at Calle Aurora Boreal 5, Piso 3 B, Madrid, Spain. For any data-related inquiries, you may contact our team at [email protected].

1.2 Categories of Personal Data Collected

NexalithSolutions may collect and process the following categories of personal data through its digital real estate portals and service platforms:

• Identification Data: Full name, email address, telephone number, professional role, and company affiliation submitted through contact forms or service inquiry modules.
• Technical Data: IP address, browser type and version, operating system, device identifiers, and referring URL collected automatically through server logs and analytics instrumentation.
• Usage Data: Pages visited, search queries executed, filter parameters applied, session duration, and interaction patterns within property portal interfaces.
• Location Data: Approximate geographic location derived from IP address, or precise geolocation data if explicitly authorized by the user for property search functionality.
• Cookie Data: Session identifiers, preference tokens, and authentication status managed through first-party cookies as detailed in our Cookies Policy.

1.3 Legal Basis for Processing

All personal data processing activities conducted by NexalithSolutions are grounded in the following legal bases as defined by the EU General Data Protection Regulation (GDPR):

• Consent (Article 6(1)(a)): Where you have provided explicit, informed, and unambiguous consent for specific processing purposes, such as receiving marketing communications or enabling non-essential cookies.
• Contractual Necessity (Article 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party, or for taking pre-contractual steps at your request, including the delivery of requested real estate portal development services.
• Legitimate Interest (Article 6(1)(f)): Where processing is necessary for the purposes of legitimate interests pursued by NexalithSolutions, such as fraud prevention, service improvement, and security monitoring, provided these interests are not overridden by your fundamental rights.
• Legal Obligation (Article 6(1)(c)): Where processing is necessary for compliance with a legal obligation to which NexalithSolutions is subject under Spanish or European Union law.

1.4 Purpose of Data Processing

Your personal data is processed for the following specific purposes:

• To respond to service inquiries, project briefs, and communication requests submitted through our contact channels.
• To deliver, maintain, and improve the real estate portal development services contracted by our clients.
• To analyze portal usage patterns and optimize search engine performance, filter accuracy, and user experience across our platforms.
• To comply with applicable legal, regulatory, and tax obligations under Spanish and EU law.
• To detect, prevent, and address technical issues, security vulnerabilities, and fraudulent activities on our systems.
• To send service-related communications, including project updates, invoice notifications, and technical maintenance alerts.

1.5 Data Retention Periods

NexalithSolutions retains personal data only for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:

• Contact form submissions: Retained for 24 months from the date of submission, after which they are securely deleted unless an active business relationship has been established.
• Contractual data: Retained for the duration of the service agreement plus 6 years, in compliance with Spanish commercial and tax record-keeping obligations.
• Analytics data: Aggregated and anonymized after 14 months. Individual-level analytics data is not retained beyond this period.
• Cookie data: Session cookies expire upon browser closure. Persistent cookies do not exceed 12 months from their initial placement.

1.6 International Data Transfers

NexalithSolutions processes data primarily within the European Economic Area (EEA). Where data transfers occur outside the EA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or binding corporate rules as applicable under Chapter V of the GDPR.

1.7 Your Rights Under GDPR

As a data subject, you possess the following rights under the General Data Protection Regulation:

• Right of Access (Article 15): The right to obtain confirmation of whether your personal data is being processed and to receive a copy of that data.
• Right to Rectification (Article 16): The right to request the correction of inaccurate personal data or the completion of incomplete data.
• Right to Erasure (Article 17): The right to request the deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restriction (Article 18): The right to request the restriction of processing under specific circumstances.
• Right to Data Portability (Article 20): The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Article 21): The right to object to the processing of your personal data based on legitimate interests or direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact NexalithSolutions at [email protected] or write to our registered address at Calle Aurora Boreal 5, Piso 3 B, Madrid, Spain. We will respond to all requests within 30 days of receipt.

1.8 Supervisory Authority

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — AEPD) at www.aepd.es, or with the supervisory authority of the EU Member State where you reside or work.

2.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function correctly, improve user experience, and provide analytical information to website operators. NexalithSolutions uses cookies to ensure the proper operation of its real estate portals and to enhance your browsing experience.

2.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and portal platforms. They enable core functionality such as session management, security authentication, and load balancing. These cookies do not require consent under the ePrivacy Directive.
• Functional Cookies: These cookies remember your preferences, such as language selection, search filter settings, and map view configurations, to provide a personalized experience across subsequent visits.
• Analytics Cookies: These cookies collect anonymized data about how visitors interact with our platforms, including page views, search patterns, and navigation flows. This data helps us optimize portal performance and search accuracy.

2.3 Managing Cookie Preferences

You may manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies, though this may impair the functionality of our portals. Our cookie consent banner, displayed upon your first visit, allows you to accept or decline non-essential cookies in compliance with the ePrivacy Directive and Spanish Law 34/2002.

2.4 Third-Party Cookies

NexalithSolutions may use third-party services that place their own cookies, including Google Analytics for usage analysis and Google Maps for property location visualization. These third parties operate under their own privacy policies. We do not sell or share personal data with third-party advertisers.

3.1 Service Delivery Terms

NexalithSolutions delivers digital real estate portal development services, search engine integration, and related technical consulting on a project basis. All service engagements are initiated through a formal project agreement that outlines deliverables, timelines, and payment milestones.

3.2 Refund Eligibility

Refunds are evaluated on a case-by-case basis according to the project milestones achieved at the time of the refund request:

• Pre-Development Phase: If a refund request is received before any development work has commenced, a full refund of any advance payment will be issued within 14 business days.
• During Development: If a refund request is received after development has commenced, the refund amount will be calculated proportionally based on completed versus remaining deliverables as defined in the project agreement.
• Post-Delivery: Refund requests received after final delivery and client acceptance of all deliverables will not be eligible for monetary refund. NexalithSolutions will instead offer bug fixes and technical corrections within the agreed warranty period.

3.3 Non-Refundable Items

The following are not eligible for refund:

• Third-party licensing fees (domain registrations, hosting subscriptions, API access tokens) already incurred on behalf of the client.
• Custom design work that has been approved through the client review cycle.
• Data migration services that have been partially or fully executed.

3.4 Refund Process

To request a refund, contact NexalithSolutions at [email protected] with your project reference number and a written description of the refund reason. All refund requests will be acknowledged within 3 business days and resolved within 30 business days. Refunds will be processed via the original payment method used for the transaction.

4.1 Acceptance of Terms

By accessing and using the services provided by NexalithSolutions, located at Calle Aurora Boreal 5, Piso 3 B, Madrid, Spain, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use our services.

4.2 Service Scope

NexalithSolutions provides the following categories of services:

• Custom real estate portal development and deployment.
• Property search engine integration and optimization.
• MLS data synchronization and feed management.
• Interactive map visualization and geolocation services.
• Mobile application and progressive web app development.
• Analytics dashboard construction and data visualization.
• Virtual tour integration and 360° content systems.
• Lead generation system design and implementation.

The specific scope, deliverables, and timelines for each engagement are defined in the applicable project agreement executed between NexalithSolutions and the client.

4.3 Payment Terms

All payments are processed through our authorized payment infrastructure. Unless otherwise specified in the project agreement:

• A 40% advance payment is required upon project agreement execution.
• A 30% milestone payment is due upon delivery of the development environment for client review.
• A 30% final payment is due upon project completion, client acceptance, and production deployment.
• All prices are quoted in Euros (€) and are exclusive of applicable VAT unless otherwise stated.
• Late payments incur a statutory interest rate of 8% per annum plus the ECB reference rate, in accordance with Spanish commercial law.

4.4 Intellectual Property

Upon receipt of full payment for a project, NexalithSolutions assigns to the client all intellectual property rights in the custom-developed deliverables, including source code, design assets, and documentation. NexalithSolutions retains the right to use anonymized project data and general technical approaches in its portfolio and marketing materials, unless the client explicitly objects in writing.

Third-party components, libraries, and frameworks used in project delivery remain subject to their original open-source or commercial licenses, as documented in the project's technical specification.

4.5 Warranty and Support

NexalithSolutions provides a 90-day warranty period following final project delivery, covering defects in workmanship and functionality as defined in the project specification. During the warranty period, NexalithSolutions will resolve reported defects at no additional cost within agreed response times.

Post-warranty support, hosting management, and feature enhancements are available under separate maintenance agreements.

4.6 Limitation of Liability

To the maximum extent permitted by applicable law, NexalithSolutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total aggregate liability for any claim arising from or related to any single project engagement shall not exceed the total fees paid by the client for that specific project.

4.7 Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Spain and the European Union. Any dispute arising out of or relating to these terms or the services provided by NexalithSolutions shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

4.8 Contact Information

For questions regarding these Terms of Service, please contact NexalithSolutions:

• Email: [email protected]
• Telephone: +34 695 371 082
• Address: Calle Aurora Boreal 5, Piso 3 B, Madrid, Spain